getTicket {zendeskR}

getTicket

Description

This function is used to return ticket information for a given ticket ID

Usage

getTicket(ticket.id)

Arguments

ticket.id

A Zendesk ticket ID number (e.g.888)

Details

This function will return a data.frame of ticket information for a given ticket.id. The fields key will be returned within the data.frame as a list.

Value

returns a data.frame of ticket information for the given ticket.id

Author(s)

Tanya Cashorali

References

http://developer.zendesk.com/documentation/rest_api/tickets.html

Examples

## Not run: 
    ## This requires Zendesk authentication
    ticket <- getTicket(ticket.id)

## End(Not run)