rt_ticket_history {rt}R Documentation

Get a ticket's history

Description

Get a ticket's history

Usage

rt_ticket_history(ticket_id, format = "l", ...)

Arguments

ticket_id

(numeric) The ticket identifier

format

(character) The format of the ticket history response. Either s (ticket ID and subject) or l (full ticket metadata). Defaults to l.

...

Other arguments passed to rt_GET

Value

(rt_api) An rt_api object with the response

Examples

## Not run: 
# Get the full ticket history for ticket 992
rt_ticket_history(992)

# Get just the ticket ID and subject for ticket 992
rt_ticket_history(992, format = "s")

## End(Not run)

[Package rt version 1.1.0 Index]