| customer_churn_tbl {correlationfunnel} | R Documentation |
Customer Churn Data Set for a Telecommunications Company
Description
A dataset containing data related to telecom customers that have enrolled in various products and services
Usage
customer_churn_tbl
Format
An object of class spec_tbl_df (inherits from tbl_df, tbl, data.frame) with 7043 rows and 21 columns.
Telecom Customer Data:
customerID (chr): CUSTOMER ID
gender (chr): Customer's gender ("Female", "Male")
SeniorCitizen (dbl): 1 = Senior Citzen, 0 = Not Senior Citizen
Partner (chr): Whether the customer has a partner or not (Yes, No)
Dependents (chr): Whether the customer has dependents or not (Yes, No)
tenure (dbl): Number of months the customer has stayed with the company
PhoneService (chr): Whether the customer has a phone service or not (Yes, No)
MultipleLines (chr): Whether the customer has multiple lines or not (Yes, No, No phone service)
InternetService (chr): Customer’s internet service provider (DSL, Fiber optic, No)
OnlineSecurity (chr): Whether the customer has online security or not (Yes, No, No internet service)
OnlineBackup (chr): Whether the customer has online backup or not (Yes, No, No internet service)
DeviceProtection (chr): Whether the customer has device protection or not (Yes, No, No internet service)
TechSupport (chr): Whether the customer has tech support or not (Yes, No, No internet service)
StreamingTV (chr): Whether the customer has streaming TV or not (Yes, No, No internet service)
StreamingMovies (chr): Whether the customer has streaming movies or not (Yes, No, No internet service)
Contract (chr): The contract term of the customer (Month-to-month, One year, Two year)
PaperlessBilling (chr): Whether the customer has paperless billing or not (Yes, No)
PaymentMethod (chr): The customer’s payment method (Electronic check, Mailed check, Bank transfer (automatic), Credit card (automatic))
MonthlyCharges (dbl): The amount charged to the customer monthly
TotalCharges (dbl): The total amount charged to the customer
Churn (chr): Outcome. Whether the customer churned or not (Yes or No)